Effective date: August 24, 2026
Luxara Health (“we,” “us”) is a lighting-consulting practice based in South Florida, operated as a Florida sole proprietorship. This page explains what information we collect through this website, our email, and our business phone line, how we use it, and how to reach us about it.
We’ll keep this plain. We are a small practice. We collect what we need to answer you, schedule with you, and do the work — nothing more — and we do not sell personal information.
What we collect
What you send us.
- The contact form on this site asks for your name and email address, plus your message and whatever details you choose to include.
- If you email hello@luxarahealth.com, we receive your email address and the contents of your message.
- If you call or text our business number, we receive your phone number and the content of the call, text, or voicemail. If we can’t pick up, an automated assistant may take your message; it identifies itself as automated. Voicemails may be transcribed by our phone platform so we can read and respond to them. We do not record calls.
- If you book a consultation, our scheduling provider’s booking page asks for your name, email, and the appointment details.
What is collected automatically.
- This site uses Google Analytics to understand how visitors use it — pages viewed, approximate location, device and browser type. Google Analytics uses cookies. You can block or clear cookies in your browser settings, or install Google’s Analytics opt-out browser add-on.
- Our web hosting provider keeps standard server logs (IP address, pages requested, timestamps), as nearly every website’s host does.
- This site’s fonts load from Google Fonts, which means your browser requests those font files from Google’s servers.
What we do not collect. We are a lighting consultancy, not a healthcare provider. We do not ask for, and do not want, medical or health information — please don’t include any in messages to us. We also never see your payment-card details: purchases are processed entirely by the payment provider, on its own checkout page (see “Who else touches the data”).
How we use it
- To respond to your inquiry and correspond with you.
- To schedule, prepare, and deliver the work you engage us for — assessments, reports, consultations.
- To keep ordinary business records: correspondence, invoices, engagement files.
- To understand, in aggregate, how people use this website.
We do not sell or rent personal information. We do not share it with data brokers or advertising networks. When we contact you, it is because you contacted us or hired us — we don’t send marketing lists.
Text messages (SMS)
If you text our business number, or give us your mobile number and ask us to text you, we will reply and correspond with you by text. That is the only way a number enters our messages — we do not send text-message marketing, and we do not text people who have not contacted us first.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not sold, rented, or shared — the only party that handles them besides us is the phone platform that delivers our messages on our behalf.
- Opting out: reply STOP to any message from us, at any time, and we will stop texting you. Reply HELP for help, or email hello@luxarahealth.com.
- Message frequency varies with your conversation — typically a handful of messages around an inquiry or an appointment, not a stream.
- Message and data rates may apply, per your mobile carrier’s plan.
How long we keep it
Correspondence and inquiry details are kept while the conversation or engagement is active, and afterward as part of our ordinary business records. Records we’re required to keep — for tax purposes, for example — are kept as long as the law requires. If you ask us to delete your information, we will, except for what we’re required to retain; if anything falls in that category, we’ll tell you.
Who else touches the data
We use a small number of service providers to run the practice. Each handles data only to provide its service to us, and each has its own privacy policy that applies when you’re on its pages:
- Website hosting — this WordPress site runs on a commercial hosting provider, which stores the site and its server logs.
- Email — our mailboxes run on Google Workspace.
- Phone and text — our business number runs on a business phone platform, which carries our calls, texts, voicemails, and voicemail transcriptions.
- Analytics — Google Analytics, as described above.
- Payments — purchases are processed by Stripe or Gumroad on their own checkout pages. We receive confirmation of the purchase, never your card number.
- Scheduling — consultation bookings are made on our scheduling provider’s booking page.
That is the whole list. If it changes, this page changes with it.
Your choices
Email hello@luxarahealth.com and we will tell you what information we hold about you, correct it, or delete it (subject to the retention note above). For text messages, STOP always works. For analytics cookies, your browser’s controls and Google’s opt-out add-on work site-wide.
Children
This site and our services are for businesses, community associations, and adults. We do not knowingly collect information from children under 13.
Changes to this policy
If our practices change, we will update this page and revise the effective date at the top.
Contact
Luxara Health
hello@luxarahealth.com
(786) 741-7755